PRIVACY POLICY
INTRODUCTION
We, at Hollywood White and our affiliated companies worldwide, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (”Personal Information”) you share with us. Protecting your privacy is important to us (”the Web Site“). This Privacy Policy explains how we collect, use, and disclose the personal information you may provide while using the Web Site.
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Hollywood White Web pages without telling us who you are or revealing any Personal Information about yourself.
We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.
When you place an order, we will ask you to set up “your account,” which includes your name, e-mail address, mailing address, credit card number and expiration date, as well as certain other information when you order prescriptions. Using your account information, we will send you communications that we believe are relevant to you, prescription refill and renewal reminders, newsletters and emails. If you prefer not to receive optional emails or other communications from us, you may adjust your account to prevent such communications by clicking on “subscriptions” within “your account.” If you would like to review or revise the information we have in your account, you may access such information by clicking on the “your account” link on any screen.
Your Prescription Information
To fill your prescription drug order, we collect the following additional information: your date of birth, gender, drug allergies, medical conditions, illnesses, and current medications. If you plan to use insurance and you can’t find the member or group number, we ask that you provide your Social Security Number. Your Social Security Number is only used for purposes of seeking reimbursement from insurance companies.
INFORMATION AUTOMATICALLY COLLECTED
1.NON-IDENTIFIABLE INFORMATION – As is typical with many sites, the Web Site server automatically collects certain non-identifiable information regarding Web Site users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the site from
which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and any content you post to or download from the Web Site. We use this non-identifiable information for Web Site and system administration purposes and to mprove the Web Site. We may disclose such non-identifiable information to others and archive it for future use.
2. COOKIES – The Web Site uses “cookies,” a technology that installs information on a Web Site user’s computer to permit the Web Site to recognize future visits by that computer. Cookies enhance the convenience and use of the Web Site. For example, we use the information provided through cookies to recognize you as a previous user of the Web Site, to offer personalized Web page content and information for your use, to track your activity at the Web Site, to prepopulate online forms with your personal information to respond to your needs, and to otherwise facilitate your Web Site experience.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.
To protect your privacy, we have adopted the following principles:
§ Notice
§ Choice
§ Security
§ Access/Accuracy
NOTICE
Where Hollywood White collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of Hollywood White or those working on Hollywood White’s behalf. Hollywood White does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Hollywood White’s behalf unless such transfer is legally required.
CHOICE
You may choose whether or not to provide Personal Information to Hollywood White. The notice we intend to provide where Hollywood White collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of Hollywood White’s Web sites, but you may be unable to access certain options, offers, and services that involve our interaction with you.
If you chose to have a relationship with Hollywood White, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.
SECURITY
Wherever your Personal Information may be held within Hollywood White or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.
Advertisements displayed on the Web Site may also contain cookies or other technologies. Those advertisements may be provided by third party advertising companies, and we do not have any control over, or any responsibility or liability for, the cookies or other technologies used in the advertisements or for the use and disclosure of information collected through advertisement cookies.
You may choose to decline “cookies” if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site.
PERSONAL INFORMATION YOU SPECIFICALLY PROVIDE
1. Your Personal Information – When registering for one or more of our services, you may be asked to provide certain personal information (such as your name, email address, postal address, telephone number, medical history and credit card information) for purposes such as facilitating communications with you, applying for access to certain special features or areas of the Web Site, or carrying out transactions. It is always your choice whether or not to provide personal information. If you choose not to provide requested personal information, you may not be able to access certain features of the Web Site. Additionally, if you contact us, we may keep a record of your correspondence.
(i) Sweepstakes and Contests – If and when we sponsor sweepstakes, contests or other promotions, or third parties sponsor such promotions in conjunction with us, either we or the third party may post relevant privacy information in the official rules and/or registration area for the promotion. If we post such additional privacy information, to the extent it conflicts with this
Privacy Policy, it will govern that particular promotion.
(ii) Purchases – If you purchase products or services on the Web Site, we or our service providers may collect additional personal or other information from you, such as your address, phone number, payment information or shipping information. Such information will be released to third parties as necessary to complete the transaction or to otherwise fulfill your order. For example, credit card transactions are handled by a third-party service provider, which requires access to the credit card number and other personal information to verify the credit card number and process transactions.
2. Our Use of Your Personal Information – We may use your personal information to contact and correspond with you, to respond to your inquiries, to process transactions and charge for services, to facilitate and enhance your use of the Web Site and as otherwise permitted by law. We may develop a confidential personal profile for you, which we use to provide the very best service to you. We may also disclose information if you have given us permission to do so, for example by voluntarily entering a contest or making a purchase on the Web Site, where we provide the information required to register for the contest, or to ship your purchases, to the appropriate third-party service provider. We may share your personal information with our contractors, consultants, or professional advisors to the extent necessary for them to perform services on our behalf and subject to reasonable confidentiality obligations. We may also send to you, from time to time, email or other communications containing information about us or other matters (including third-party products or services) we believe will interest you. At any time you may ask us to stop sending you email and other information by contacting the webmaster. Also, each unsolicited email we send will tell you how to decline further email. Please note that, from time to time, we may e-mail our users important information regarding the Web Site and/or their accounts; our users may not opt out of receiving such information.
3. Disclosure of Your Personal Information – It is our general policy to not voluntarily disclose your personal information to third parties without your consent, except for disclosures required or permitted by law or reasonably necessary to protect our interests. However, due to the nature of the Internet, Internet technologies, and the existing regulatory environment, we cannot ensure that your personal information will not be disclosed in ways not otherwise described in this Privacy Policy.
Sharing Your Information with Third Parties
We protect all of your information against unauthorized access or release. We share your personal and prescription information with third parties as follows:
· Brand Manufacturers – We may develop programs with some of our brand manufacturers through which you may be offered special discounts or coupons on products in exchange for providing your e-mail address or completing a survey about the manufacturer’s products. When you are offered such discounts or coupons in exchange for providing information (for example, giving your e-mail address or completing a survey), you will be notified that if you choose to participate, your name, e-mail address and responses will be shared with the brand manufacturer. No other information will be shared.
· Agents – We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf to such companies’ customers; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. These companies and individuals have access to only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are contractually obligated to maintain the confidentiality and security of the information. We may share non-personal, summary, or aggregate customer data with partners and other third parties.
INFORMATION FROM THIRD PARTIES
If we receive updated account information from third parties, we may revise your account for you so that we can efficiently process your orders, deliver your packages or otherwise communicate with you. For example, we may receive customer information from our shippers or from third parties with which we operate co-branded businesses. In addition, we may acquire customer names, email addresses and mailing addresses for select mailings from third parties.
ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
YOUR ACCOUNT OBLIGATIONS
In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the “Account Information”) and (b) maintain and promptly update the Account Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Account Information and certain other information about you are subject to our Privacy Policy.